Records

Psychologists are required to keep some basic records, usually consisting of the dates of service, fees and payments, and clinical notes regarding services provided. Information is kept in a confidential file, along with general office forms and any other information relating to assessment or treatment, including the results of any psychological testing. You have a right to ask about your records.

Insurance

Please note, when you sign an insurance form you are authorizing your psychologist to give information to the insurance company. Please review your insurance policy to determine their standard practices regarding confidentiality. For insurance payment, psychologists are required to release certain information or they will not get reimbursed for services rendered.

Communication Mediums

Computers, emails, and websites can improve the efficiency of sharing information and receiving feedback. Reasonable measures have been taken to maintain data security and accuracy by preventing accidental release of information and deterring access by unauthorized users. However, hackers, stolen laptops, spyware, and other methods may be used to break the security of electronic information. Therefore, it is important to note the following:

Email is not a secure or confidential medium.

We can't guarantee that e-mails sent to us will be confidential.

Email names can be copied and used to misrepresent the identity of the sender. Do not assume that an unsolicited email you receive from us is authentic. We will always inform you of our intent to send you an email. Please use caution when opening any email that you receive unexpectedly.

We will never send you an email with an attachment, unless we have told you beforehand. Please keep in mind that many viruses, spyware, adware, and worms are sent as attachments.

We have strict security policies to prevent breach of security, breach of confidentiality, and to assure compliance with ethical and legal standards of health care delivery. However, we can not guarantee security with the electronic exchange of information.